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Office 365 - Outlook - Quick Start Guide and FAQ

Information and links from Microsoft Support to the Quick Start guide about Outlook.

With Outlook on your PC, Mac or mobile device, you can:

  • Organize your email to focus on the messages that matter most.
  • Manage your calendar to schedule meetings and appointments.
  • Share files from the cloud so everyone always has the latest version.
  • Stay connected and productive wherever you are.

Download Apps or Access via the Web

Note: If you have yet to setup Okta, make sure to follow the steps in Okta - Initial Setup (START HERE) before proceeding.

iOS & Android: Download and Setup

Via the Web (and Installing Microsoft Office on Mac or PC)

Important Notes:

Applicants and recently admitted students will not have access to Office 365 through UWL (including email) until they have started the enrollment process for classes as a student and/or are a current student. 

  • Faculty and Staff have access to Office 365 once they have access to email (by first day of employment).
  • Microsoft Office 365 can be installed on up to five personal devices.
  • Supported OS: Windows, macOS, iOS and Android.
  • Chromebooks and other non-supported OS's may use the online or web versions of Office 365
  • Devices must check-in with Microsoft at least once every 30 days to retain their activation.
  • Access to Office 365 ends upon departure from UWL (Graduation, Retirement, etc...). Microsoft Office may be purchased if you would like to continue to have access to it.

Go to then click the email icon.


Enter your full UWL email addressNext.

Sign In

Enter your UWL Email Address and Password, Sign in.

UWL Sign in

Verify your account by using your Okta authentication device to complete your sign in. 


Now you should be able to see all of your available Office 365 applications like Outlook (email), OneDrive, Word and so on. Click on any of the applications in order to use them online. 

Install Microsoft Office (Recommended)

Click Install and more, Install Microsoft 365 apps


Click Install Office. Once downloaded then open the installer (see Downloads folder) and complete the install.

Install Office

Need more help?
Contact the Eagle Help Desk

Email, Attachments, BCC & Signature

Create and send email

Add pictures or attach files in

Show, Hide, and View the Blind Cabon Copy (Bcc) field

Create Email Signature

Faculty and Staff can create and acquire their professional UWL email signatures with a UWL logo through their Profile page at, then on Create email signature. Once created, copy and paste it in Outlook signature settings. 

  • Outlook for the web
  • PC
  • Mac
  • iOS or Android: Open Outlook, tap your account image in the top left corner, tap the gear icon at the bottom left to open Outlook settings. Tap Signature to open the signature settings. 

Focused Inbox, Flag and Search Emails

Focused Inbox

Flag or pin a message in

Pinning a message moves it to the top of your inbox so it's easy to find later.


Collaborate, Create a Poll, Contacts & Calendar

Collaborate with Others

Create a Poll - Create an instant, real time poll in seconds within an email message. In the body of your Outlook email, add questions and options for single or multiple answers.

Manage your calendar and contacts

Calendar Web App

Notifications, Settings & Keyboard Shortcuts


  • PC
  • Mac
  • Web: Go to Settings (looks like a gear) > View all Outlook settings > General Notifications(see image below) 


Keyboard shortcuts

SPAM, Phishing/Junk, vs. Block or Unblock Senders

NOTE: Spam senders often spoof email addresses, which makes them appear like the message is sent from a "real" address. Often they send spam from different email addresses, so blocking an email isn't recommended for effectively reducing spam, especially specific messages.  

The preferred method is to MARK THE MESSAGE AS JUNK because this will teach Microsoft junk mail filtering to look for these messages (which can be difficult to block individually using the block senders method).

Please see the links below to block a specific email address or domain from reaching your inbox:

Email Forwarding (Web App Only)

*Important Note:

The "enable email forwarding" feature within your UWL email account settings will only work if you are forwarding to another UWL email account ( Due to security reasons, enabling this feature or auto-forwarding emails to another email account outside of UWL will not work.

Click the Settings gear


Click Forwarding, Enable forwarding, enter a UWL email addressSave.


To stop forwarding, simply click Enable Forwarding again and choose Save.

Additional Resources:  Training, get help or Additional Outlook help & learning.

Need Help? Contact the Eagle Help Desk 

Keywordsoffice, 365, outlook, quick, start, guide, information, Microsoft, support, help, email, PC, Mac, mobile, device, learn, add, create, send, calendar, contacts,   Doc ID103387
OwnerDavid H.GroupUW-La Crosse
Created2020-06-26 08:51:15Updated2024-07-08 16:34:49
SitesUW-La Crosse
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