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HR employee resources - Employee Assistance Program (EAP)

The EAP program is a free, confidential service to you, your dependents, and anyone living in your household.

You, or a member of your household, may contact Acentra Health for services by calling (833) 539-7285, (TTY:(877) 334-0489), (24 hours a day, 7 days a week).

Some of the services the EAP provides are:

  • Emotional Situations: relationships, parenting, grieving
  • Substance Abuse or Dependency Situations: counseling, cessation programs
  • Work/Life Challenges: child care, elder care, adoption
  • Legal and Financial Circumstances: managing expenses or debt, preparation of simple wills, child custody or child support

Additional EAP materials are available through their website. Visit (Users must create an account. Use this passcode: SOWI) to obtain educational information, useful links, help locating child and elder care providers, and self-assessment tests.

The program’s counseling services are available at no cost to you and your household members.  Professional counselors are available both on the telephone and on an in-person basis in our local area.  You can receive up to 6 sessions, per issue, per year. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your health insurance plan.

Revision history:
Last reviewed was July 2020
Updated with new vendor information December 31, 2020

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KeywordsEAP, Krepo, employee assistance, counseling, emotional situations, substance abuse, work/life, wellness, legal, financial   Doc ID104298
OwnerCarri O.GroupUW-La Crosse
Created2020-07-23 19:00:22Updated2023-12-01 16:09:48
SitesUW-La Crosse
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