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Closed Captioning (CC) - Services for Media
Captioning Capabilities of Content Creation, Management Tools, and Video Conferencing Platforms
Closed captioning enhances the principles of universal design for viewers and learners. Instructors are encouraged to be proactive and provide captions with video materials used for teaching. Video content associated with any UWL public-facing materials should also be captioned (e.g. promotional videos). Captioning provides an additional representation of information.
| CC Technology | KB Article | Synchronous Captioning | Asynchronous Captioning |
|---|---|---|---|
| Kaltura | Kaltura — Adding and Editing Captions (opens in new tab) | Not Applicable | Yes — Machine |
| Microsoft Teams | Teams — Use Live Captions in a Meeting (opens in new tab) | Yes — Machine | Yes — Machine if event is recorded |
| Zoom | Zoom — Closed Captioning and Live Transcription (opens in new tab) | Yes — Human or Machine | Yes — Machine if event is recorded |
Captioning Type Definitions
- Machine captioning uses built-in artificial intelligence to generate captions automatically.
- Human captioning is done by a person — either a paid transcription service, a meeting participant, or after the fact.
- Synchronous means captioning is happening in real time during the event.
- Asynchronous means captions are available at any time since they are attached to a recording.
Students with Documented Disabilities
If an instructor has a student with a documented disability who needs captioning, contact the Disability Resource Center at 608-785-6900 or drctesting@uwlax.edu. They will assist with the captioning request.
Note: Due to the high level of variation in captioning quality, it is important that the Disability Resource Center is consulted when captions are being generated for a student with a documented disability. A staff member with a documented need for accommodation should work through Human Resources.
Captioning for Externally or Already Created Video Materials
- Third-party vendor: A third-party transcription vendor may be required, typically at a per-minute charge. For student disability needs, contact the Disability Resource Center at 608-785-6900.
- Kaltura: Allows the content creator to edit machine-generated captions and add an editor to assist with corrections.