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Collaborate Ultra - Recording storage update

New media management process governing how long Blackboard Collaborate Ultra recordings are kept on Blackboard servers. UW System put this process into effect on 12/01/2020, and is necessitated by dramatic increases in the volume of Blackboard Collaborate Ultra recordings and strict vendor limits on the amount of storage allocated for these recordings.

Update 1/27/2020

  • New update to help manage copied Collaborate Ultra media in the course. 

  • In My Media, you can now filter by Media I Own which will not include these copied CU video recordings. 

  • On the right side of the Canvas course home page there are two new buttons. These buttons are only visible to Teachers in the course. 
  • Course Media button
    • This will list all the CU recordings that were copied over to Kaltura My Media for the course you are in. 
    • If you delete videos through this button, you are deleting them permanently.

  • Course Media Settings button
    • To completely remove the videos from an individuals My Media (which means they will not show up when you are adding/embedding videos in courses), you can go to the Course Media Settings and check Do not include group/course media in Kaltura My Media. The instructor can still see the videos in the Course Media tab, but will not be able to manage it. 

    • To prevent CU recordings from copying into the Kaltura Course Media, select Do not copy Blackboard Collaborate recordings to Kaltura Course Media. Only one instructor needs to check or uncheck this. 

    • This button also includes a Collaborate Ultra log which will show the Collaborate Ultra Recording ID, Recording Name, Start and End times, the Kaltura ID and the date it was deleted from BBC. 

  • How do you know what course the videos are from? The media will include a naming convention like CourseMedia-[InstanceID]-[CourseID] (ex: CourseMedia-11830-295255). The last 6 digits are the course ID you find in the course URL (https://uwlac.instructure.com/courses/295255).

What you need to know

  • Collaborate Ultra Recordings (with allow public access on) will copy over to Kaltura (My Media) nightly. 
    • If you do not want recordings copied to Kaltura, toggle the "allow public access" off or go into the Course Media Settings button on the right side of the Canvas course homepage and select Do not copy Blackboard Collaborate recordings to Kaltura Course Media.

  • All original CU recordings will be deleted from Collaborate Ultra servers after 45 days. 
    • If a recording was deleted and no copy is available in Kaltura, then Blackboard Collaborate Ultra can restore the recording for 30 days after it has been deleted by creating a help desk ticket with them
    • The restored recording should be moved to a permanent storage location quickly since it will be deleted again with the nightly process.

  • All users that have a teacher role in the course these recordings are created in, will be added as co-editors and co-publishers to the Kaltura Group created for that specific course. You may see videos in your My Media that belong to other instructors because of this group, but you can filter by Media I Own to remove these CU copied recordings from the list. 

  • If you want students to have access to these CU recordings (longer than 45 days), you can add the copied videos from My Media to your course Media Gallery (add through Settings>Navigation).  

Additional notes

  • You can also choose to download and store the Collaborate Ultra recording videos on your own device. It is not recommended that you add these videos to the Files area of a Canvas course or you will run out of file storage in your course.  

  • The chat feature is not included in the copied recordings.

  • If  you don't want other instructors to have owner access to your media, but they need access to your Canvas course, a suggestion would be to add them using a different role, such as TA. This knowledgebase (KB) article has all the roles available for UWL and what access they have to courses. 


Other options to host/record sessions:


This KB will be updated with more specifics in regards to sharing and managing this update. 

If you would like to read more specifics about this check out this UWS KB: Blackboard Collaborate Ultra (Recordings)- Media Management Process (12/1/2020)

See Also:




Keywords:CU, Blackboard, media, Canvas, Kaltura, My Media, CourseMedia,   Doc ID:107552
Owner:Stephanie S.Group:UW-La Crosse
Created:2020-12-03 13:02 CDTUpdated:2021-01-27 12:46 CDT
Sites:UW-La Crosse
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