Office 365 - Outlook - Focused Inbox for Outlook

Information and links to Microsoft Support about the Focused Inbox within Outlook.

Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab


  • In Outlook for Windows, Focused Inbox is available only for Microsoft 365, Exchange, and accounts.
  • If you don't see Focused and Other in your mailbox, you might have a Clutter folder instead. For more information, see Use Clutter to sort low-priority messages in Outlook.
  • The Focused Inbox REST API provides Microsoft 365 mailbox message classification and training to help users sort their email efficiently. However, this API isn't supported for the Microsoft 365 Shared mailbox. Outlook for Windows currently displays "Focused Inbox" hints for shared mailboxes. This is unexpected behavior. Microsoft is aware of the problem, and this article will be updated after changes are complete.

Check out these Microsoft Support articles to learn more about the Focused Inbox for Outlook: 

*Need more help with Outlook? Then check out the Microsoft Support website for Outlook help & learning.

See Also:

Keywords:office, 365, outlook, turn, off, focused, inbox, mailbox, web, browser, desktop, client, app, application, Microsoft, support, on, mobile,, Mac, PC, Windows, email,   Doc ID:109365
Owner:David H.Group:UW-La Crosse
Created:2021-02-24 14:23 CDTUpdated:2021-02-24 15:02 CDT
Sites:UW-La Crosse
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