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Zoom - Cloud Recording Retention Policy

This information refers to Zoom meeting recordings, saving them, and their future retention.

Zoom Cloud Recording Retention Policy

UW System has imposed a 180-day retention period (formerly 120 days) from the date the Zoom recording was made. This means if you create a recording using Zoom and wish to use for more than this 180-day period in the cloud, you must download it and locally to save the recording in which all Zoom users are encouraged to retain only the necessary recordings in Zoom and move them to longer-term storage locations such as Kaltura. You could always directly save your Zoom recordings to your local computer as well. Additionally, UW-L and other UW System schools have now defaulted ON the 7-day e-mail notification for impending recording deletion (this was formerly turned off by UW System), so you will receive notifications when your cloud recordings will be permanently deleted from the trash in 7 days. 


What does this mean for recordings from the past year?

ITS has been in contact with UWSA and Zoom regarding this issue and have successfully restored approximately 500 files from as far back as January 2021. You are strongly encouraged to see if you potentially are missing any recordings. Zoom engineering is attempting to see if additional files can be restored. UWSA would like to know if any faculty need to have specific data restored.  If you are missing a past recording you feel is essential, please email with your name, date and the meeting ID.  We cannot guarantee the file can be restored, but UWL will be working directly with Zoom to try and regain any files we can.

How to save files

If you need to download and transfer your current recordings, you may use one of our video content management platforms – Kaltura My Media or Mediasite MyMedia – the video below shows how or you can download to your computer and storage:

If you have additional questions about Zoom, settings, or future storage, please contact the Eagle Help Desk.

See Also:

Keywords:Zoom, support, meeting, recording, record, local, cloud, video, audio, feature, full, desktop, Mac, PC, mobile, web, view, viewing, delete, deleting, automatic, authentication, profiles, enabling, enable, disclaimer, host, troubleshooting, on-demand, manage, managing, retention, policy, cloud, save, media, video, vidoes, mymedia, mediasite,   Doc ID:114209
Owner:David H.Group:UW-La Crosse
Created:2021-10-11 09:03 CDTUpdated:2021-11-04 07:58 CDT
Sites:UW-La Crosse
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