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Okta - Known Issues (and Fixes)

Below are known issues with Okta and fixes/workarounds if they are available


Okta Verify FastPass and Security Key or Biometric Authenticator option not working

Known Affected Apps: 

  • Mail
  • Cisco AnyConnect Secure Mobility Client
  • Adobe Creative Cloud (CC)
  • Any app using an embedded web browser to prompt (these windows are smaller and cannot be made bigger)

Fix: Okta is aware of this issue.

Use Okta Verify "Get a Push" or "Enter a Code". You must have Okta Verify setup on an iOS or Android device to use this.

Okta Auth

KeywordsOkta, macOS, Mail, VPN, Adobe CC   Doc ID132454
OwnerTravis S.GroupUW-La Crosse
Created2023-11-01 10:41:59Updated2024-07-19 15:47:11
SitesUW-La Crosse
Feedback  1   0