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Okta - Known Issues (and Fixes)
Below are known issues with Okta and fixes/workarounds if they are available
macOS
Okta Verify FastPass and Security Key or Biometric Authenticator option not working
Known Affected Apps:
- Cisco AnyConnect Secure Mobility Client
- Adobe Creative Cloud (CC)
- Any app using an embedded web browser to prompt (these windows are smaller and cannot be made bigger)
Fix: Okta is aware of this issue.
Use Okta Verify "Get a Push" or "Enter a Code". You must have Okta Verify setup on an iOS or Android device to use this.
