VoIP - Placing a call

*Important Note:

• Starting on October 25, 2021, all Wisconsin residents will be required to dial 10 digits to make any local call. Currently, in Wisconsin, you can call a number in the same area code without having to dial the area code. The change is being made to create a three-digit dialing code to reach the National Suicide Prevention Lifeline. ~ “When in doubt, 10 digits to dial out!”

Placing an on-campus call

• Dial the last 4 digits of the campus phone number, which is also known as the extension number, to call another campus phone while using a campus phone. 

Placing an outgoing local call

• For off campus local calls, dial: 7 + 10 digit number
  • Some of the local toll-free prefixes (cell phone prefixes in bold) include: La Crosse/Onalaska (317, 385, 386, 392, 397, 498, 519, 732, 769, 775, 779, 780, 781, 782, 783, 784, 785, 787, 788, 789, 790, 791, 792, 793, 796, 797, 799)
    • West Salem (786)
    • Holmen (526)
    • Stoddard (457)
    • Coon Valley (452)
    • Chaseburg (483)
    • La Crescent (895)

Placing a personal long distance, collect or credit card calls

• These calls can be made by dialing 8 + 0 + the number or can be placed from a pay phone. Calls are never to be charged back to the university phone.

Placing an International call

• To conduct international University business, use your department long distance calling card.
  • If the card cannot be located, please have the Office Associate contact the Eagle Help Desk.

Placing a long distance call

• For off campus long distance calls (including 800), dial number 7 + 1 + 10-digit number (includes area code).
  • All long distance calls on university business are to be placed on the State Telephone System (STS) which provides direct dialing to all states at reduced rates.
  • No person-to-person calls can be made on STS, nor can STS calls be made from a non-Centrex phone. It is not allowed to place personal calls on STS.