VoIP - Placing a call
Processes for dialing out from the VoIP phones.
*Important Note:
- Starting on October 25, 2021, all Wisconsin residents will be required to dial 10 digits to make any local call. Currently, in Wisconsin, you can call a number in the same area code without having to dial the area code. The change is being made to create a three-digit dialing code to reach the National Suicide Prevention Lifeline. ~ “When in doubt, 10 digits to dial out!”
Placing an on-campus call
- Dial the last 4 digits of the campus phone number, which is also known as the extension number, to call another campus phone while using a campus phone.
Placing an outgoing local call
- For off campus local calls, dial: 7 + 10 digit number
- Some of the local toll-free prefixes (cell phone prefixes in bold) include: La Crosse/Onalaska (317, 385, 386, 392, 397, 498, 519, 732, 769, 775, 779, 780, 781, 782, 783, 784, 785, 787, 788, 789, 790, 791, 792, 793, 796, 797, 799)
- West Salem (786)
- Holmen (526)
- Stoddard (457)
- Coon Valley (452)
- Chaseburg (483)
- La Crescent (895)
- Some of the local toll-free prefixes (cell phone prefixes in bold) include: La Crosse/Onalaska (317, 385, 386, 392, 397, 498, 519, 732, 769, 775, 779, 780, 781, 782, 783, 784, 785, 787, 788, 789, 790, 791, 792, 793, 796, 797, 799)
Placing a personal long distance, collect or credit card calls
- These calls can be made by dialing 8 + 0 + the number or can be placed from a pay phone. Calls are never to be charged back to the university phone.
Placing an International call
- To conduct international University business, use your department long distance calling card.
- If the card cannot be located, please have the Office Associate contact the Eagle Help Desk.
Placing a long distance call
- For off campus long distance calls (including 800), dial number 7 + 1 + 10-digit number (includes area code).
- All long distance calls on university business are to be placed on the State Telephone System (STS) which provides direct dialing to all states at reduced rates.
- No person-to-person calls can be made on STS, nor can STS calls be made from a non-Centrex phone. It is not allowed to place personal calls on STS.