VoIP - Placing a call

Processes for dialing out from the VoIP phones.

*Important Note:

  • Starting on October 25, 2021, all Wisconsin residents will be required to dial 10 digits to make any local call. Currently, in Wisconsin, you can call a number in the same area code without having to dial the area code. The change is being made to create a three-digit dialing code to reach the National Suicide Prevention Lifeline. ~ “When in doubt, 10 digits to dial out!”


Placing an on-campus call

  • Dial the last 4 digits of the campus phone number, which is also known as the extension number, to call another campus phone while using a campus phone. 

Placing an outgoing local call

  • For off campus local calls, dial: 7 + 10 digit number
    • Some of the local toll-free prefixes (cell phone prefixes in bold) include: La Crosse/Onalaska (317, 385, 386, 392, 397, 498, 519, 732, 769, 775, 779, 780, 781, 782, 783, 784, 785, 787, 788, 789, 790, 791, 792, 793, 796, 797, 799)
      • West Salem (786)
      • Holmen (526)
      • Stoddard (457)
      • Coon Valley (452)
      • Chaseburg (483)
      • La Crescent (895)

Placing a personal long distance, collect or credit card calls

  • These calls can be made by dialing 8 + 0 + the number or can be placed from a pay phone. Calls are never to be charged back to the university phone.

Placing an International call

  • To conduct international University business, use your department long distance calling card.
    • If the card cannot be located, please have the Office Associate contact the Eagle Help Desk.

Placing a long distance call

  • For off campus long distance calls (including 800), dial number 7 + 1 + 10-digit number (includes area code).
    • All long distance calls on university business are to be placed on the State Telephone System (STS) which provides direct dialing to all states at reduced rates.
    • No person-to-person calls can be made on STS, nor can STS calls be made from a non-Centrex phone. It is not allowed to place personal calls on STS.




Keywords:Dialing, Calls, VOIP, Phone, call, local, outgoing, dial, long, distance, personal, collect, credit, card, international, calling, digits, office,   Doc ID:75439
Owner:Erin B.Group:UW-La Crosse
Created:2017-08-11 16:00 CDTUpdated:2021-10-25 10:10 CDT
Sites:UW-La Crosse
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