KnowledgeBase User's Guide Search Results

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 414
• Total views: 14170

ID: 127188

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 176
• Total views: 47870

ID: 13301

KB User's Guide - Transitioning Group Authorization Rules for Workday (UW-Madison) [Campus login required]

This document describes the process for migrating away from Group Authorization rules that rely on the wiscEduUDDS attribute, which is required to keep your rules functioning correctly after UDDS is retired on June 23, 2025.

• Group: KB User's Guide
• Views this week: 0
• Total views: 8

ID: 150182

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 265
• Total views: 38061

ID: 36826

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 271
• Total views: 9653

ID: 135986

KB User's Guide - API - Available APIs

This document outlines all of the currently available APIs for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 95
• Total views: 33169

ID: 71945

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.

• Group: KB User's Guide
• Views this week: 205
• Total views: 42699

ID: 43893

KB User's Guide - Documents Tab - Document Style Guidelines

This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...

• Group: KB User's Guide
• Views this week: 540
• Total views: 78281

ID: 5304

KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons

This document describes the buttons found in the TinyMCE editor and their functions.

• Group: KB User's Guide
• Views this week: 454
• Total views: 23520

ID: 114924

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Description of HTML editor buttons in KB Admin Tools

• Group: KB User's Guide
• Views this week: 537
• Total views: 152920

ID: 14927

KB User's Guide - News Tab - Post a News Item

This document explains how to create a new "News Item"

• Group: KB User's Guide
• Views this week: 118
• Total views: 35648

ID: 5271

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 430
• Total views: 62121

ID: 4643

KB User's Guide - News Tab - Summary

News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.

• Group: KB User's Guide
• Views this week: 101
• Total views: 30932

ID: 5269

KB User's Guide - News Tab - Viewing News Items

This document explains how to view News items in the KB Admin Tools and on your live site(s).

• Group: KB User's Guide
• Views this week: 112
• Total views: 33262

ID: 5285

KB User's Guide - General Info - Table of Contents

Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.

• Group: KB User's Guide
• Views this week: 223
• Total views: 82797

ID: 5233

KB User's Guide - Users Tab - User Access Groups

This document describes how to set up and use User Access Groups.

• Group: KB User's Guide
• Views this week: 307
• Total views: 46819

ID: 6691

KB User's Guide - Settings Tab - Requiring Review Comments

By default, authors are not required to enter a comment prior to editing an active document. This document describes how to change that setting for your group space so that comments are required.

• Group: KB User's Guide
• Views this week: 108
• Total views: 32222

ID: 8956

KB User's Guide - News Tab - Searching for News Items

This document explains how to search within KB Admin Tools for posted news items.

• Group: KB User's Guide
• Views this week: 127
• Total views: 32655

ID: 5273

KB User's Guide - Documents Tab - Default Keywords

This document explains how to create default keywords that both authors and admins can apply to each document.

• Group: KB User's Guide
• Views this week: 92
• Total views: 31843

ID: 5343

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...

• Group: KB User's Guide
• Views this week: 228
• Total views: 51860

ID: 5344