KnowledgeBase User's Guide Search Results

KB User's Guide - Settings Tab - Uploading a New Site Logo

Last updated on 2023-05-26

KB Admins, if you want to replace the group logo that displays in the upper left-hand corner of your internal and external KB sites, you can upload a new one under the Site Pref tab. Follow the steps below. If your KB site has the UW Theme for KB ...

Group: KB User's Guide
Views this week: 35
Total views: 30314

ID: 41487

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Last updated on 2023-05-26

Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...

Group: KB User's Guide
Views this week: 40
Total views: 29968

ID: 18630

KB User's Guide - Migrating from Confluence Wiki to the KB

Last updated on 2023-05-25

This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.

Group: KB User's Guide
Views this week: 93
Total views: 13219

ID: 123849

KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results

Last updated on 2023-05-12

Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.

Group: KB User's Guide
Views this week: 43
Total views: 30155

ID: 64155

KB User's Guide - Documents Tab - Custom URL Field

Last updated on 2023-04-26

You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...

Group: KB User's Guide
Views this week: 44
Total views: 37316

ID: 52054

KB User's Guide - Document Expiration

Last updated on 2023-04-25

This document provides a broad overview of the document expiration process and what happens when a document expires.

Group: KB User's Guide
Views this week: 71
Total views: 10980

ID: 122419

KB User's Guide - Assessment Tab - Dropbox

Last updated on 2023-04-21

This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.

Group: KB User's Guide
Views this week: 67
Total views: 16985

ID: 6272

KB User's Guide - Documents Tab - Batch Access Change

Last updated on 2023-04-21

This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.

Group: KB User's Guide
Views this week: 63
Total views: 17656

ID: 111814

KB User's Guide - Documents Tab - Using the Batch Tool Search

Last updated on 2023-04-21

This document will show KB Admins how to search for multiple documents in support of making batch changes.

Group: KB User's Guide
Views this week: 47
Total views: 37653

ID: 111812

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Last updated on 2023-03-30

Access to some features is limited by Publish rights setting on the Users tab.

Group: KB User's Guide
Views this week: 55
Total views: 33157

ID: 20601

KB User's Guide - Documents Tab - Exclude a Document from Search

Last updated on 2023-03-30

In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.

Group: KB User's Guide
Views this week: 64
Total views: 29683

ID: 13759

KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form

Last updated on 2023-03-07

This document describes how to embed a Qualtrics survey or Google Form in a KB document.

Group: KB User's Guide
Views this week: 41
Total views: 26133

ID: 36908

KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns

Last updated on 2023-02-17

This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.

Group: KB User's Guide
Views this week: 212
Total views: 33049

ID: 18719

KB User's Guide - Documents Tab - Using the KB Link Doc Feature

Last updated on 2023-01-30

The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.

Group: KB User's Guide
Views this week: 65
Total views: 15080

ID: 114308

KB User's Guide - Documents Tab - Future Activation

Last updated on 2023-01-17

This document explains how you can use Future Activation to set a document to be published automatically at a specific future date.

Group: KB User's Guide
Views this week: 65
Total views: 38419

ID: 69832

KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import

Last updated on 2022-12-23

There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...

Group: KB User's Guide
Views this week: 49
Total views: 31075

ID: 52085