KnowledgeBase User's Guide Search Results

KB User's Guide - Users Tab - Overview of User Permissions

This document explains each of the user permissions found under the Users tab.

• Group: KB User's Guide
• Views this week: 180
• Total views: 7854

ID: 142708

KB User's Guide - Settings Tab - Google Analytics

Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...

• Group: KB User's Guide
• Views this week: 153
• Total views: 42000

ID: 52175

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Description of HTML editor buttons in KB Admin Tools

• Group: KB User's Guide
• Views this week: 215
• Total views: 155612

ID: 14927

KB User's Guide - Documents Tab - Overview of Document Settings

This document gives an overview of the settings contained in the side panel of the document edit screen.

• Group: KB User's Guide
• Views this week: 341
• Total views: 2230

ID: 154863

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 282
• Total views: 52473

ID: 29768

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

• Group: KB User's Guide
• Views this week: 115
• Total views: 31984

ID: 18580

KB User's Guide - Documents Tab - Minor vs Major Document Changes

When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.

• Group: KB User's Guide
• Views this week: 198
• Total views: 20392

ID: 109513

KB User's Guide - Documents Tab - Validation Tools

This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.

• Group: KB User's Guide
• Views this week: 138
• Total views: 35359

ID: 5241

KB User's Guide - Documents Tab - Viewing Who Last Updated a Document

The Last Updater attribute captures the user who most recently edited or published a document. This is useful in spaces where authors other than the owner may be responsible for making changes, or when other users are responsible for publishing.

• Group: KB User's Guide
• Views this week: 122
• Total views: 28558

ID: 18954

KB User's Guide - Documents Tab - Archived Documents

This document will discuss how to access and manage archived documents.

• Group: KB User's Guide
• Views this week: 253
• Total views: 36368

ID: 36821

KB User's Guide - Documents Tab - Scheduling a Future Publish Date

This document explains how you can schedule a document to be published automatically at a specific future date.

• Group: KB User's Guide
• Views this week: 241
• Total views: 40497

ID: 69832

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 292
• Total views: 53021

ID: 15019

KB User's Guide - Documents Tab - Moving a Document to the Trash

While archiving is the main way to retire an unneeded document, there are instances where moving it to the trash may be more appropriate—for example, if the document was created for testing purposes, or if it was a duplicate.

• Group: KB User's Guide
• Views this week: 220
• Total views: 39949

ID: 5724

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 175
• Total views: 37676

ID: 11800

KB User's Guide - Documents Tab - Default Keywords (Classic Editor)

This document explains how to create default keywords that both authors and admins can apply to each document.

• Group: KB User's Guide
• Views this week: 140
• Total views: 33191

ID: 5343

KB User's Guide - Documents Tab - Document Style Guidelines

This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...

• Group: KB User's Guide
• Views this week: 458
• Total views: 87654

ID: 5304

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 181
• Total views: 43107

ID: 5251

KB User's Guide - Documents Tab - Request Publishing or Archiving

This document describes how users without publish rights can send a request to a group admin to have a document published or archived.

• Group: KB User's Guide
• Views this week: 169
• Total views: 35558

ID: 36855

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 251
• Total views: 68687

ID: 5235

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 347
• Total views: 67011

ID: 4643