KnowledgeBase User's Guide Search Results

KB User's Guide - What is the KB Advisory Group?

This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.

• Group: KB User's Guide
• Views this week: 169
• Total views: 3354

ID: 147560

KB User's Guide - Assessments - View Assessments on the Live Internal Site

This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.

• Group: KB User's Guide
• Views this week: 83
• Total views: 22896

ID: 61093

KB User's Guide - Documents Tab - Glossary and Glossary Items

Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.

• Group: KB User's Guide
• Views this week: 141
• Total views: 40334

ID: 15709

KB User's Guide - Site Pref Tab - Mobile CSS

The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.

• Group: KB User's Guide
• Views this week: 137
• Total views: 31850

ID: 18778

KB User's Guide - KB Training - Watch the New Editor Training

The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.

• Group: KB User's Guide
• Views this week: 97
• Total views: 22690

ID: 104509

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 118
• Total views: 36957

ID: 24015

KB User's Guide - Documents Tab - KB Custom Class Names

This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...

• Group: KB User's Guide
• Views this week: 85
• Total views: 28812

ID: 36739

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.

• Group: KB User's Guide
• Views this week: 137
• Total views: 36256

ID: 21357

KB User's Guide - Documents Tab - Managing Attachments

This document describes the different ways you can manage the contents of your document or shared attachment folders.

• Group: KB User's Guide
• Views this week: 186
• Total views: 9095

ID: 126951

KB User's Guide - Home Tab - My Profile

The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...

• Group: KB User's Guide
• Views this week: 149
• Total views: 39028

ID: 8529

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 62
• Total views: 29343

ID: 27227

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 89
• Total views: 7713

ID: 130402

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

The Suggest a document link allows users to submit requests for new documentation.

• Group: KB User's Guide
• Views this week: 124
• Total views: 42489

ID: 16441

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.

• Group: KB User's Guide
• Views this week: 122
• Total views: 27634

ID: 89421

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting

This document explains how to hide restricted documents from internal live site search results.

• Group: KB User's Guide
• Views this week: 114
• Total views: 31215

ID: 12074

KB User's Guide - Introduction to the KnowledgeBase Environment

The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.

• Group: KB User's Guide
• Views this week: 200
• Total views: 28583

ID: 36806

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 131
• Total views: 146809

ID: 5234

KB User's Guide - Users Tab - Overview of User Permissions

This document explains each of the user permissions found under the Users tab.

• Group: KB User's Guide
• Views this week: 230
• Total views: 5841

ID: 142708

KB User's Guide - Settings Tab - Google Analytics

Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...

• Group: KB User's Guide
• Views this week: 174
• Total views: 40596

ID: 52175

KB User's Guide - Topics Tab - Introduction to the Topics Tree

This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.

• Group: KB User's Guide
• Views this week: 169
• Total views: 38735

ID: 110