Remote Computer Access

This KB describes how to connect to a remote computer similar to what you would find in a computer classroom or at Murphy Library.

Step 1: Connect to the Cisco AnyConnect VPN

You must first install and connect to the UWL Cisco AnyConnect VPN before you will be able to gain remote access to a computer. 

Windows and macOS: 

Mobile Device:

Step 2: Install Microsoft Remote Desktop on your device

Windows
  • Microsoft Remote Desktop is already installed. No additional software is required.
macOS
iOS/iPadOS
Android/Chromebook

Step 3: Connect to a lab computer



Select an available computer using the button above.

  1. Click the Connect button. A connect window will pop-up. Click the Download button.
  2. Open the file that was downloaded. You may be prompted with a security warning. Click Continue.
  3. When asked for your credentials, click more choices, and then click Use a different account. (You will not need to click more choices on Mac)
  4. In the user name field, type EAGLE\ followed by your NetID (For example, EAGLE\jjones100), and then type your password in the next field.
  5. You will be prompted with another security warning. Click Yes. (Click Continue on Mac).



Keywords:remote; labs, remote desktop, vpn, students lab, computer lab,   Doc ID:103649
Owner:Justin B.Group:UW-La Crosse
Created:2020-07-07 07:50 CDTUpdated:2020-08-09 14:29 CDT
Sites:UW-La Crosse
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