You, or a member of your household, may contact Acentra Health for services by calling (833) 539-7285, (TTY:(877) 334-0489), (24 hours a day, 7 days a week).

Some of the services the EAP provides are:

• Emotional Situations: relationships, parenting, grieving
• Substance Abuse or Dependency Situations: counseling, cessation programs
• Work/Life Challenges: child care, elder care, adoption
• Legal and Financial Circumstances: managing expenses or debt, preparation of simple wills, child custody or child support

Additional EAP materials are available through their website. Visit https://sowi.mylifeexpert.com (Users must create an account. Use this passcode: SOWI) to obtain educational information, useful links, help locating child and elder care providers, and self-assessment tests.

The program’s counseling services are available at no cost to you and your household members.  Professional counselors are available both on the telephone and on an in-person basis in our local area.  You can receive up to 6 sessions, per issue, per year. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your health insurance plan.

Supporting tools:

• StayWell Wisconsin: https://www.wisconsin.edu/ohrwd/well-being/well-wisconsin/
• Well-being Webinars: https://www.wisconsin.edu/ohrwd/well-being/webinars/
• Well-being Journey: https://www.wisconsin.edu/ohrwd/well-being/journeys/
• Well-being @ UWL: https://www.uwlax.edu/info/well-being/

Responsibilities:

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Links to related information:

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Revision history:

Last reviewed was July 2020

Updated with new vendor information December 31, 2020

Format updated June 2025