Topics Map > Human Resources

HR employee resources - Employee Assistance Program (EAP)

The EAP program is a free, confidential service to you, your dependents, and anyone living in your household.

 Functional Owner

Chief Human Resources Officer

 Executive Sponsors

Vice Chancellor for Administration & Finance

 Policy Contact

Human Resources Associate Director


You, or a member of your household, may contact Acentra Health for services by calling (833) 539-7285, (TTY:(877) 334-0489), (24 hours a day, 7 days a week).

Some of the services the EAP provides are:

  • Emotional Situations: relationships, parenting, grieving
  • Substance Abuse or Dependency Situations: counseling, cessation programs
  • Work/Life Challenges: child care, elder care, adoption
  • Legal and Financial Circumstances: managing expenses or debt, preparation of simple wills, child custody or child support

 

Additional EAP materials are available through their website. Visit https://sowi.mylifeexpert.com (Users must create an account. Use this passcode: SOWI) to obtain educational information, useful links, help locating child and elder care providers, and self-assessment tests.

 

The program’s counseling services are available at no cost to you and your household members.  Professional counselors are available both on the telephone and on an in-person basis in our local area.  You can receive up to 6 sessions, per issue, per year. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your health insurance plan.


Supporting tools:


Responsibilities:

N/A


Links to related information:

N/A


Revision history:

Last reviewed was July 2020

Updated with new vendor information December 31, 2020

Format updated June 2025



Keywords:
EAP, Krepo, employee assistance, counseling, emotional situations, substance abuse, work/life, wellness, legal, financial 
Doc ID:
104298
Owned by:
Julia G. in UW-La Crosse
Created:
2020-07-23
Updated:
2025-07-01
Sites:
UW-La Crosse