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Zoom - Closed Captioning and Live Transcription

Information and a link to Zoom Support about how to use closed captioning and live transcription during Zoom meetings.


Closed caption allows the host, another meeting attendee assigned by the host, or an integrated third-party closed captioning service to add closed captioning in a meeting. In a webinar, closed captioning can be typed by the host, co-host, a panelist assigned by the host, or an integrated third-party closed captioning service. Closed captioning can also be viewed while in Zoom Rooms.

If you are unable to provide captioning, Zoom also provides AI-powered live transcription for all paid accounts. This can be enabled by the host, and any participants can view the captioning as needed. Live transcription only supports English and it is recommended that you speak clearly for best results.

  • *Note: You can only assign one participant or third-party service to provide closed captioning.

*Note for UWL Zoom accounts: Closed captioning and live transcription service has already been enabled by our admin, so you will not need to unlock and/or enable the feature for your UWL Zoom account within your account settings (see screenshot below). 


As a host, you can just click on the "CC Live Transcript" button to select your CC options during a Zoom meeting (see screenshot below).  


Check out the link below from Zoom Support for more information about how to use these closed captioning features during Zoom meetings:

Need more help with Zoom? Then check out the Zoom Support website at

KeywordsZoom, support, use, using, closed, captioning, caption, meeting, live, transcript, transcription   Doc ID105633
OwnerDavid H.GroupUW-La Crosse
Created2020-09-04 14:18:53Updated2021-02-05 16:49:05
SitesUW-La Crosse
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