Topics Map > CATL > Canvas
Canvas - How do I fix error code 1001 when trying to use Zoom?
If you have logged into Zoom with your campus email prior to the campus license being activated, you may need to follow the below steps to switch your account.
If you click on Zoom in Canvas after you have enabled in your course navigation and receive the Error Code 1001-INT, follow the below steps.
Steps to fix:
- Log into Zoom outside of Canvas by going to uwlax-edu.zoom.us.
- You need to see the below UWL Zoom Video Conferencing page, if you get the regular Zoom log in page, go into a different browser and go to uwlax-edu.zoom.us.
- Once you see the below page, select Sign in- Configure your account.
Log into Canvas/refresh the page to try accessing again the Zoom integration again.