Zoom - Consolidate Personal Account (@uwlax) into UWL Account

This article will walk you through the steps of migrating a personal Zoom account (that uses an @uwlax.edu email address) to the UWL Zoom Education account.

If you have a personal Zoom account setup using an @uwlax.edu account then you are in the right place. To consolidate your account into our UWL account simply go to https://zoom.us/signin, sign in as you always have then follow the steps below.

NOTE: If you clicked Skip previously then you will need to use a different browser to sign into Zoom to get the prompt again (or clear your cache, see https://kb.uwlax.edu/84840).

Click Consolidate into Account then click Continue


Click I Accept


Alternate options you may see depending on your account:



Click Go to My Profile Page. Your account should be consolidated in 1-2 business days.



If a refund is due, you should receive an email like the one below in 24-48 hours.


See Also:

Keywords:template,article,submit,publish,kb   Doc ID:105958
Owner:Travis S.Group:UW-La Crosse
Created:2020-09-18 11:10 CDTUpdated:2021-01-29 15:51 CDT
Sites:UW-La Crosse
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