Office 365 - Outlook - Open and Use a Shared Mailbox on the Web

Information and a link to Microsoft Support about how to open and use a shared mailbox in Outlook on the web.

A shared mailbox makes it easy for a group of people to monitor and send email from a public email address, like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the reply appears to come from the shared address, not from the individual person. You can also use the shared mailbox as a shared team calendar.
  • Tip: Before you can use a shared mailbox, the Microsoft 365 admin for your organization has to create it and add you as a member. Contact the Eagle Help Desk by submitting a ticket for further assistance with these first steps. 

Check out the link below from Microsoft Support about opening and using a shared mailbox in Outlook on the web:


*Need more help with Outlook? Then check out the Microsoft Support website for Outlook help & learning.




Keywords:Office, 365, Microsoft, Support, open, use, shared, mailbox, folder, inbox, email, access, web, Outlook,   Doc ID:106261
Owner:Erin B.Group:UW-La Crosse
Created:2020-09-30 09:20 CDTUpdated:2020-09-30 10:31 CDT
Sites:UW-La Crosse
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