Topics Map > Client Services
UWL Campus Technology Transformation Guide
The main contacts for each department have access to their full IT inventory in Tableau at https://tableau.wisconsin.edu/t/LAC/views/UWLTechnologyInventory-Departments/DeptInvDashboard?:origin=card_share_link&:embed=n. If you feel you should have access, please contact your dedicated ITS Client Services Representative.
In this report, devices are broken into the below categories:
Do Nothing: Device is in good order and no action is needed at this time.
Upgrade to Windows 11: If this device is still needed then upgrade to Windows 11 (see How to check if your computer can be upgraded to Windows 11), if it is no longer needed then see Replace and/or Request IT Remove
Upgrade to macOS Sonoma: If this devices is still needed then upgrade to macOS Sonoma, if it is no longer needed then see Replace and/or Request IT Remove
Replace and/or Request IT Remove:
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- Device still needed? If you need multiple devices replaced, compile a list of devices and work with your IT Client Services Representative to determine next steps. New devices can be purchased on the UWL Technology Purchase Page. Devices that are replaced must be returned to ITS.
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- Device no longer needed? Submit a ticket and include a list of all the devices you want ITS to remove.
Replace through CCRP: These devices are already in process to be replaced, work with your dedicated ITS Client Services Representative.