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VoIP - Placing a call

Processes for dialing out from the VoIP phones.

*Important Note:

  • Starting on October 25, 2021, all Wisconsin residents will be required to dial 10 digits to make any local call. Currently, in Wisconsin, you can call a number in the same area code without having to dial the area code. The change is being made to create a three-digit dialing code to reach the National Suicide Prevention Lifeline. ~ “When in doubt, 10 digits to dial out!”


Placing an on-campus call

  • Dial the last 4 digits of the campus phone number, which is also known as the extension number, to call another campus phone while using a campus phone. 

Placing an outgoing local call

  • For off campus local calls, dial: 7 + 10 digit number
    • Some of the local toll-free prefixes (cell phone prefixes in bold) include: La Crosse/Onalaska (317, 385, 386, 392, 397, 498, 519, 732, 769, 775, 779, 780, 781, 782, 783, 784, 785, 787, 788, 789, 790, 791, 792, 793, 796, 797, 799)
      • West Salem (786)
      • Holmen (526)
      • Stoddard (457)
      • Coon Valley (452)
      • Chaseburg (483)
      • La Crescent (895)

Placing a personal long distance, collect or credit card calls

  • These calls can be made by dialing 8 + 0 + the number or can be placed from a pay phone. Calls are never to be charged back to the university phone.

Placing an International call

  • To conduct international University business, use your department long distance calling card.
    • If the card cannot be located, please have the Office Associate contact the Eagle Help Desk.

Placing a long distance call

  • For off campus long distance calls (including 800), dial number 7 + 1 + 10-digit number (includes area code).
    • All long distance calls on university business are to be placed on the State Telephone System (STS) which provides direct dialing to all states at reduced rates.
    • No person-to-person calls can be made on STS, nor can STS calls be made from a non-Centrex phone. It is not allowed to place personal calls on STS.


KeywordsDialing, Calls, VOIP, Phone, call, local, outgoing, dial, long, distance, personal, collect, credit, card, international, calling, digits, office,   Doc ID75439
OwnerDavid H.GroupUW-La Crosse
Created2017-08-11 16:00:29Updated2021-10-25 10:10:59
SitesUW-La Crosse
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