Duo - Device Management Portal (Including New Phone Setup and Phone Reactivation)
You can enroll into Duo, access and manage all of your devices from the Duo Device Management Portal
Supported Browsers: Chrome, Firefox, Safari, Internet Explorer 8 or later, and Opera.
1. On a computer, go to https://www.uwlax.edu/info/password-reset/
3. Enter your NetID Credentials and click Submit.
4. Enroll in Duo or Authenticate
Not Enrolled Yet? You will be prompted to do so (see Duo - Enrollment Guide for your next steps).
Already Enrolled? You should see a screen similar to the one below. NOTE: If you are setting up a new phone or reactivating Duo Mobile for a phone that has the same phone number, then see the second image/instructions below.
To use a FOB: Choose an authentication device of Token, click Enter a Passcode then type in the passcode that appears on your FOB after pressing the button.
To use Duo Mobile: Choose the appropriate authentication device , click Send Me a Push then approve from you Duo Mobile device.
NOTE: If you are using SMS/Text, or you are setting up a new phone/reactivating a phone with the same phone number, you can click "Enter a Passcode" then click "Text me new codes" to have a code texted to your phone.
5. Choose your next Step
You can edit Device Options or Add another device. For assistance adding another Device go to Duo - Adding a Device
Please contact the Eagle Help Desk if you ever need assistance to change your phone number, re-activate Duo Mobile, or add an additional phone.