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Office 365 - Microsoft Teams, Support and FAQ

A definition of Microsoft Teams and help support links.
What is Microsoft Teams? It is a collaboration tool you can use on your PC, Mac, or mobile device. With it you can:
  • Pull together a team.
  • Use chat instead of email.
  • Securely edit files at the same time.
  • See likes, @mentions, and replies with just a single tap.
  • Customize it by adding notes, web sites, and apps.

Installation and Requirements

Download Microsoft Teams or Update to the Latest Version 

Bandwidth Download and Upload Requirements: 


Create & Manage a Team

Create a class team

Create a Professional Learning Community (PLC) team

Create a staff team

Team owner, member, and guest capabilities

Important Notes: At this time, you can only invite UWL students and/or faculty and staff to a "team." In order to add outside or non-UWL guests to your team, then you will have to submit a ticket or contact the Eagle Help Desk in which the request should include the name of your team, the non-UWL guests' names and email addresses in order for them to be approved and added to your Team manually.

**However, non-UWL guests can join or be invited to a Teams meeting without having to be added manually. See Schedule a Meeting with instructions on how to invite outside guests to your meetings.

Meetings & Events

Join a meeting - Note: Call in is not turned on for UWL accounts at this time.

Schedule a Meeting - This includes inviting people outside of UWL

Options and Features During a Meeting

Manage Breakout Rooms or see Breakout Rooms (Video)

Change Your Background  - Note: Blurring or replacing your background might not prevent sensitive information from being visible to other meeting participants.

Share Content - This includes granting or taking control of Shared content. *Note: When you’re sharing an app, only give control to people you trust. People you give control to may send commands that could affect your system or other apps. We've taken steps to prevent this but haven't tested every possible system customization.

Use live captions in a Teams meeting

Record a Meeting, Play and Share It

Live Events

Create a Live Event - Note: A Microsoft Teams Live Event can host up to 1000 participants, but it is only one-way communication. 

Attend a Live Event

If you are the organizer of a live event, you can schedule it in Teams the same way you schedule a regular Teams meeting. This process will add the live event to your and your event group's calendars. After that, you'll need to invite the attendees.

Additional Resources:

Microsoft Teams Support Website:

Keywordsoffice 365, teams, support, help, Microsoft, tool, collaboration, PC, Mac, mobile device, students, staff, faculty, software, get started, channels, track activity, chat, meetings, calls, files, apps, services   Doc ID94031
OwnerDavid H.GroupUW-La Crosse
Created2019-08-23 08:41:29Updated2024-07-02 08:33:47
SitesUW-La Crosse
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