Topics Map > Client Services

Okta - Yubikey PIN (Change or Reset)

How to change or reset a PIN on a YubiKey

Install YubiKey Manager from https://www.yubico.com/support/download/yubikey-manager/

Insert the YubiKey then open YubiKey Manager, click Applications > FIDO2

Applications

On Windows and getting "Failed connecting to the YubiKey" message?

Failed Connecting

Then close the app, right click YubiKey Manager and choose Run as Administrator

Run As Admin

Change PIN

Change PIN

Change PIN

Update the PIN then click Change PIN

Change PIN

Reset PIN

Reset FIDO

Reset PIN

Read the prompt, Yes

Reset PIN

Make sure to follow the steps in Okta - Set Up Multiple Devices (Security Methods Management) to remove the old Security Method of the YubiKey before you add it again.

Remove

 



KeywordsOkta, Mutlifactor, multi-factor, multi factor, YubiKey   Doc ID131725
OwnerTravis S.GroupUW-La Crosse
Created2023-09-27 09:27:45Updated2023-12-19 15:25:22
SitesUW-La Crosse
Feedback  0   0