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Okta - Set Up Additional Devices or Remove Devices (Security Methods Management)

How to manage devices setup for Okta and Okta Verify

Setting up Okta Verify for Windows or Mac?

See Okta - Okta Verify App Setup (FastPass for Windows & macOS)

For all other Security Methods, see below:

In a browser on a computer, go to https://myapps.uwlax.edu.

Enter your NetId or Email, Password then choose Next.

Sign In

Click your Name, Settings

Click Name

By the Security Method you would like, Set up or Set up another. If you are looking to remove a device, Remove.

Set Up

Enter Password, Verify

Password

Approve the two factor request and follow the appropriate steps below:

Okta Verify Setup Instructions 

📧 First-Time Account Activation

Just received an activation email from Okta? Your NetID is ready! Follow these steps to activate your UWL account and set up two-factor authentication. The entire process takes about 3–5 minutes.

  1. Step 1: Check your email for an activation link from Okta (check spam if not in inbox)
  2. Step 2: Download Okta Verify on your smartphone before clicking the activation link:
  3. Step 3: Click the activation link in your email (must be done from a computer or laptop for initial setup)
  4. Step 4: Create your password when prompted
    • Use a strong, unique password
    • Include uppercase, lowercase, numbers, and special characters
    • Minimum 14 characters (14+ recommended)
  5. Step 5: Set up multifactor authentication
    • When prompted for MFA method, choose Okta Verify
    • Open the Okta Verify app on your phone
    • Tap "Add Account"
    • Scan the QR code displayed on your computer screen
    • If asked for an organization, enter: myapps.uwlax.edu
  6. Step 6: Approve the test notification to verify your setup
  7. Step 7: You're all set! You can now access UWL systems securely

💡 Pro Tip: Set up Okta Verify on your phone first, then add other devices (laptop, tablet) as backups later.

⚠️ Important: Per FERPA regulations, you must complete account activation yourself—parents or guardians cannot complete this step on your behalf.

Why Two-Factor Authentication?

🔒 Enhanced Security for Your Account

Two-factor authentication (2FA) adds an extra layer of security to your accounts by requiring both:

  • Something you know: Your password
  • Something you have: Verification from your trusted device

This protects your personal information and university data even if someone obtains your password through phishing or data breaches.

📱 Best Practices

  • Have at least two devices enrolled (phone, laptop, iPad, etc.) for backup access
  • Keep your devices secure with passcodes/biometrics
  • Update your contact info if you change phone numbers
  • Never share your verification codes with anyone, including IT staff

📱 Getting a New Phone?

Before switching devices: You must remove your old device from Okta to avoid being locked out of your accounts.

📖 See our guide: Okta - Authenticator Removal Before Getting a New Phone

Already switched and don't have your old phone? Contact the Eagle Help Desk immediately for assistance resetting your authentication.


Choose Your Device Type for Detailed Setup

Select your device below for specific step-by-step instructions:

Device links
📱

Personal iPhone/iPad

iOS setup instructions for your personal Apple device

View Instructions
📱

Personal Android

Android setup instructions for your personal device

View Instructions
💻

Personal Desktop/Laptop

Windows or Mac computer setup guide

View Instructions
🏢

University iOS Device

Setup for university-issued iPhone or iPad

View Instructions

📱 Personal iPhone/iPad Setup

Download from App Store

  1. Download Okta Verify from the App Store using the button above
  2. Open Okta Verify on your iPhone or iPad
  3. Tap "Add Account" at the bottom of the screen
  4. Choose "Organization" from the options presented
  5. When prompted "Do you have a QR code?", tap "No, Sign In Instead"
  6. Enter your organization: myapps.uwlax.edu
  7. Sign in using your UWL NetID and the password you just created
  8. Allow notifications when prompted (required for push authentication)
  9. Approve the test notification to complete setup
  10. Setup Complete! Your phone is now ready to authenticate

✅ Next Steps: You can now add additional backup devices (laptop, iPad) following the desktop setup guide.

📱 Personal Android Device Setup

Download from Google Play

  1. Download Okta Verify from the Google Play Store using the button above
  2. Open Okta Verify on your Android device
  3. Tap "Add Account" at the bottom of the screen
  4. Choose "Organization" from the options presented
  5. When prompted "Do you have a QR code?", tap "No, Sign In Instead"
  6. Enter your organization: myapps.uwlax.edu
  7. Sign in using your UWL NetID and the password you just created
  8. Allow notifications when prompted (required for push authentication)
  9. Grant necessary permissions for biometric authentication (optional but recommended)
  10. Approve the test notification to complete setup
  11. Setup Complete! Your phone is now ready to authenticate

✅ Next Steps: You can now add additional backup devices (laptop, tablet) following the desktop setup guide.

💻 Personal Laptop or Desktop Setup

For detailed instructions on setting up Okta Verify on your Windows or Mac computer, please visit our comprehensive desktop setup guide:

View Desktop Setup Guide

Note: Desktop setup should be done after you've enrolled your primary mobile device, as you'll need that device to verify adding your computer.

🏢 University-Issued iPhone/iPad Setup

ℹ️ Note: This process is for devices managed by UWL ITS through mobile device management (MDM).

  1. Open Self Service app on your university-issued iOS device
    • Self Service is pre-installed on managed devices
  2. Sign in to Self Service using your university credentials
  3. Find and install Okta Verify from the available applications list
  4. Open Okta Verify after installation completes
    • The app will automatically configure with university settings
  5. Sign in when prompted using your NetID and password
  6. Approve the test notification to verify setup
  7. Setup Complete! Your university device is now enrolled

⚠️ Managed Device Reminder: University-owned devices have specific policies and restrictions. Contact ITS if you experience any issues.

🆘 Need Help?

Our Eagle Help Desk team is here to assist you with any questions or issues during setup.

Phone: 608.785.8774

Email: helpdesk@uwlax.edu

Hours: Monday–Friday, 7:45 a.m.–4:30 p.m. CT

Location: Centennial Hall, Room 21

Security Key (YubiKey) or Biometric Authenticator (macOS or iOS)

Set up

Set up

Set up

Set up

Use Touch ID or Other Options if using a YubiKey

Other Options

If setting up a YubiKey, choose Security Key, Continue

YubiKey

Device and Yubikey have NFC? Place Yubikey near device (top of device typically)

Otherwise: Insert YubiKey, gently press the gold surface

Insert Yubikey

Done, the device has been added to your account!

Please Note: macOS and iOS do not require you setup a PIN for a Yubikey. Windows will require you to setup a PIN the first time you connect a YubiKey and authenticate with it. Once a PIN is set you will be prompted every time you authenticate using the YubiKey on any device.  Need to change your PIN? see Okta - Yubikey PIN (Change or Reset)

Security Key (YubiKey) or Biometric Authenticator (Windows)

Set up

Set up

Set up

Set up

OK

Windows Security

OK

Continue Setup

Windows Hello or external security key

External Security Key

Insert the YubiKey

Continue Setup

Enter the desired PIN, Verify the PINOK. The PIN entered here will be required anytime you authenticate with the YubiKey.

PIN

Gently press the gold surface

Touch

Done, the device has been added to your account!

Need to change your PIN? see Okta - Yubikey PIN (Change or Reset)



Keywords:
Okta, Android, iPhone, Windows, Security Methods, Device Management, Okta Verify, Yubikey 
Doc ID:
131575
Owned by:
Travis S. in UW-La Crosse
Created:
2023-09-20
Updated:
2024-07-25
Sites:
UW-La Crosse