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Okta — Add or Remove Security Methods

Instructions for adding, setting up, or removing Okta security methods and devices from your UWL account, including step-by-step guidance for setting up a YubiKey or biometric authenticator on macOS, iOS, and Windows.

Got a new phone? Before switching devices, remove your old device from Okta first. See Okta — Authenticator Removal Before Getting a New Phone (opens in new tab). If you have already switched, contact the Eagle Help Desk for help.

Set Up a New Device

Choose your device type for step-by-step setup instructions:

Add or Remove a Security Method

Use these steps to add a new device, set up an additional security method, or remove an existing device from your Okta account.

  1. In a browser on a computer, go to UWL MyApps (opens in new tab).

  2. Enter your NetID or email address, then your password, and click Next.

    UWL MyApps sign-in screen with fields for NetID or email and password, and a Next button

  3. Click your name in the upper right corner, then click Settings.

    Okta MyApps portal showing the user account menu with Settings option highlighted

  4. Find the Security Method you want to manage and click Set up or Set up another to add a device, or Remove to delete one.

    Okta Settings page showing the Security Methods section with Set Up, Set Up Another, and Remove options next to each method

  5. Enter your password and click Verify.

    Okta password verification screen with a password field and Verify button

  6. Approve the two-factor request on your existing device, then follow the steps for your chosen security method below.

Security Key (YubiKey) or Biometric Authenticator — macOS and iOS

  1. Click Set up next to Security Key or Biometric Authenticator.

    Okta Security Methods page with a Set up button next to the Security Key or Biometric Authenticator option

  2. Click Set up on the confirmation screen.

    Okta setup confirmation screen for Security Key or Biometric Authenticator with a Set up button

  3. Choose Touch ID for biometric authentication, or click Other Options if you are setting up a YubiKey.

    macOS authentication prompt showing Touch ID and Other Options buttons

  4. If setting up a YubiKey, choose Security Key and click Continue.

    macOS security key selection screen with Security Key option and Continue button

  5. Connect your YubiKey:

    • NFC: Place the YubiKey near the top of your device.
    • USB: Insert the YubiKey and gently press the gold surface.
    Prompt showing instructions to insert or tap a YubiKey to complete registration

Your device has been added to your account.

Note: macOS and iOS do not require a PIN for a YubiKey. If you need to change your PIN later, see Okta — YubiKey PIN (Change or Reset) (opens in new tab).

Security Key (YubiKey) or Biometric Authenticator — Windows

  1. Click Set up next to Security Key or Biometric Authenticator.

    Okta Security Methods page with a Set up button next to the Security Key or Biometric Authenticator option

  2. Click Set up on the confirmation screen.

    Okta setup confirmation screen for Security Key or Biometric Authenticator with a Set up button

  3. Click OK on the Windows Security prompt.

    Windows Security dialog asking to confirm creating a passkey or security key, with OK and Cancel buttons

  4. Click OK to continue setup.

    Windows Security continuation prompt with OK button

  5. Select Windows Hello or external security key.

    Windows security key type selection screen with Windows Hello and External Security Key options

  6. Insert your YubiKey when prompted and click Continue.

    Windows prompt to insert a security key with a Continue button

  7. Enter a PIN, verify it, and click OK. This PIN will be required every time you authenticate with the YubiKey.

    Windows screen to create and verify a PIN for the YubiKey, with PIN and Confirm PIN fields and an OK button

  8. When prompted, gently press the gold surface on the YubiKey.

    Windows prompt instructing the user to touch the gold surface of the inserted YubiKey to complete registration

Your device has been added to your account.

Note: Windows requires a PIN the first time you connect a YubiKey. Once set, you will be prompted for this PIN every time you authenticate with the YubiKey on any device. If you need to change your PIN, see Okta — YubiKey PIN (Change or Reset) (opens in new tab).

Need Help? Contact the Eagle Help Desk.


Keywords:
Okta, security methods, add device, remove device, YubiKey, biometric authenticator, Touch ID, Windows Hello, FastPass, Okta Verify, NFC, PIN, security key, two-factor authentication, 2FA, MFA, UWL account, myapps, NetID 
Doc ID:
131575
Owned by:
Travis S. in UW-La Crosse
Created:
2023-09-20
Updated:
2026-03-05
Sites:
UW-La Crosse