Account - Change your password

Reset Your Password

1. Right-click this link and select "Open in Incognito Window" (or "Private Window"): Wings Login
2. Enter your UW email (or NetID) and click Next:
   
3. Click Forgot Password:
   
4. Click Send Me an Email. This sends a reset code to your UW email and any alternate email you've added to Okta.
   Need to add an alternate email? See this guide.
5. Choose how to get your verification code:
   • Option A: Check your email (UW or alternate) for the reset code. Check your junk folder if you don't see it.
   • Option B: Click "Enter a Verification Code Instead" to display the code in your browser.
   
6. Enter the verification code:
   
7. Complete the Okta MFA (multi-factor authentication) step:
   
8. Create your new password. Your password must (full password requirements):
   • Be at least 14 characters long
   • Include uppercase and lowercase letters
   • Include at least one number
   • Include at least one special character (!@#$%^&*)
   • Not contain your NetID or name
   
9. Create your new password:
   
   Note: If off-campus, you may see an "Unauthorized" page when complete. This is normal—just close the browser window.

For Faculty Off-Campus

To sync your new password with your department computer:

1. Connect to VPN: PC Guide | Mac Guide
2. Lock your screen (Mac: Apple Menu → Lock Screen | PC: Ctrl + Alt + Del → Lock)
3. Unlock with your new password