Changing password on the Login Screen using the Forgot Password option.

This is the process to reset your password if it's forgotten, expired, or you just need to change it.

Sign out of your email on the web-based email - click the profile icon in the upper right (or lower left), and Sign Out. Alternativly, open a new Incognito Window in Chrome, or new Private window in Firefox/Safari, new InPrivate window in Edge.  Then sign into Wings from the homepage, or paste this direct link into the address bar in the Incognito/Private window: https://wings.uwlax.edu/

Click Forgot Password:

forgot password link

Enter your UW email and click next:

enter email field

Check your Secondary email address that you added to Okta*. There will be a password reset link in that email (also check junk mail). Then create a new password with the requirements list on that new page.

To sync up your department mac with this new password, get on the Eagle wifi or hard-wired ethernet, and go under the Apple Menu -> Lock Screen. Unlock screen with new password.

* If you didn't add a secondary email to Okta during the initial Okta setup, or later from the myapps.uwlax.edu page, please contact the Help Desk for assistance:

608-785-8774

helpdesk@uwlax.edu



Keywords:
password, change password, forgot, login screen, okta 
Doc ID:
155137
Owned by:
David H. in UW-La Crosse
Created:
2025-09-25
Updated:
2025-09-25
Sites:
UW-La Crosse