Phishing - How to Spot a Phishing Email

A description of what to look for in a phishing email.

The first rule is if you are not sure about a link in an email, do not click the link or respond to it. Ask somebody else or even contact the Eagle Help Desk to see if the email is valid.

Phishing is
when someone is trying to obtain your confidential or financial information. It may be an email from someone claiming to be a friend asking you to wire money to a far off country or someone claiming you won money, but they need your financial account information to deposit it. 

  1. Phishing emails will usually have bad grammar, poor spelling or even odd formatting. They often contain links, images, and attached files that they tell you to click on. Or, the phishing emails may try to engage in a conversation with you in order to get you to take an action, like buy gift cards for you to share with them.  
  2. UWL emails will usually contain official logos and signatures, so be careful of any suspicious logos and signatures within these emails.
  3. Phishing emails will most likely have been sent from non-university email accounts, so always double check the sender of the suspicious email, even if the email signature looks legit. 
  4. Don't fall for threats. If the email says anything similar to “Your account will be shut down if you don’t respond” or “Your computer has a virus. Click here to remove the virus.”, then don't click on it.
  5. If you are unsure if the email is from someone you know, then check with the source directly to find out the validity of the email.
  6. System updates do not come via email.
  7. Please note: Information Technology Services (ITS) will never ask you for your password. If you receive any request for your password, then please delete it immediately without a reply

Informative Videos about Phishing Created by UWL ITS: "Don't Click on the Link" and/or "The Cyber Zone: The Link to Disaster."  

Bottom line: If you are unsure of the validity of an email, do not click on any of the links.

Keywords:Phishing, email, spam, phishy, scam   Doc ID:84838
Owner:Madeline S.Group:UW-La Crosse
Created:2018-08-13 08:53 CDTUpdated:2020-03-09 09:47 CDT
Sites:UW-La Crosse
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