Connecting Personal Devices to UWL-Guest Wi-Fi (MyDevices Portal)

This guide will walk you through registering personal smart devices—like gaming consoles, smart TVs, and streaming sticks—to the UWL-Guest wireless network. Because these devices don't have built-in web browsers to sign in through a standard login screen (splash page), you must register their MAC address through the MyDevices portal first.

What Devices Should (and Shouldn't) Be Registered?

Before you start, make sure you're connected to UWL Wi-fi (UWL-Eagle or UWL-Guest) and your device belongs on this portal!

Note: If this is a UWL-owned device, please contact the Eagle Help Desk for assistance.

DO Register These Devices:

Gaming Consoles (PlayStation, Xbox, Nintendo Switch)
Smart TVs (Roku TV, Samsung, LG, Fire TV, etc.)
Streaming Devices (Roku Stick, Apple TV, Fire TV Stick)
Amazon Smart Devices (Alexa, Echo, Echo Dot)

DO NOT Register These Devices:

Note: Laptops, phones, and tablets should always connect directly to UWL-Eagle using your NetID and password.

Computers (Laptops, Desktops, MacBooks)
Phones (iPhones, Android Phones)
Tablets (iPads, Microsoft Surfaces)
Campus-owned devices or equipment

How to Register Your Device

1. Go to mydevices.uwlax.edu.

2. Log in using your NetID and password.

Note: Enter just your NetID (e.g., eagle1234), do not include @uwlax.edu.

Screenshot of the University of Wisconsin-La Crosse My Devices Portal sign-in page.

3. Read the Acceptable Use Policy, scroll to the bottom, and click Accept.

Screenshot of the University of Wisconsin-La Crosse My Devices Portal Acceptable Use Policy page featuring Accept and Decline buttons.

4. On the Manage Devices page, click Add.

Screenshot of the University of Wisconsin-La Crosse My Devices Portal 'Manage Devices' page, showing registered device options and an Add button.

5. Important: When entering a Device Name do not include an apostrophe ' or an error will appear and registration will fail. Enter a Device Name (e.g., Living Room Xbox or Bedroom Roku).

6. Enter your device's Wireless MAC Address.

Format: AA:BB:CC:11:22:33 (include the colons).
Need help finding your MAC address? Check out our guide: Locating Common Device's MAC Addresses.

7. (Optional) Add a description if you’d like.

Screenshot of the University of Wisconsin-La Crosse My Devices Portal 'Add Device' form page.

8. Click Submit.

Screenshot of the University of Wisconsin-La Crosse My Devices Portal showing one registered device with a pending status.

9. Connect your device to the UWL-Guest Wi-Fi network!

Important Tips & Troubleshooting

Ignore "Pending" Status: Don't panic if your device status stays listed as Pending. This is normal and will not affect your device's ability to connect to the network.
Make sure it’s the Wireless MAC Address: Many consoles and TVs have two MAC addresses—one for Wi-Fi (Wireless/WLAN) and one for an Ethernet cable (LAN). Make sure you are registering the Wireless MAC address.
Turn off "Private Wi-Fi Address" / "Randomized MAC": Some newer smart devices or OS updates randomize MAC addresses for privacy. Ensure this setting is turned OFF in your device's Wi-Fi settings for UWL-Guest, or your registration won't match your device.
Restart Your Device: If your device doesn't connect immediately after submitting, restart the device and try reconnecting to UWL-Guest.
Adding More Devices: You can repeat steps 4 through 8 for any additional devices you bring to campus.