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Account - Remotely Changing Your Password on a UWL-Owned PC or Mac
Steps to take when changing your password on your UWL-owned PC or Mac while working off-campus.
To ensure the smoothest password change with your UWL-owned computer/device while working off-campus, please use the following steps below:
UW-L Owned PC
- Connect to the VPN called "Cisco AnyConnect" on your device.
- Follow the steps in Password Reset Help
- Click the Windows logo on the menu bar, click User icon then click Lock (or with the Windows Logo key + L) then sign in using your newly created password to sync your PC's login password.
UW-L Owned Mac
- Connect to the VPN called "Cisco AnyConnect" on your device.
- Open and sign into the Enterprise Connect App to change your password.
- Important Note: DO NOT use the password reset page to change your password with your UWL-owned Mac, unless you are dealing with an expired or forgotten password.
- Click the Apple in the upper left corner, click Lock Screen (or with control + command + Q) then sign in using your newly created password to sync your Mac's login password.
Help prevent errors after a password change:
- Clear your web browsers' "all time" history, cache and cookies.
- Update or clear out any "saved" passwords for your UWL accounts on your device(s). These could include:
- Keychain (Mac, iOS),
- Your web browsers' saved passwords that you use to access UWL-based services,
- Any saved passwords within UWL applications that are downloaded onto your device (i.e. Outlook, Office 365, etc...).
Need more help? Contact the Eagle Help Desk.