Topics Map > Client Services
Account - Password Reset Help
A step-by-step help guide for resetting your UWL NetID password.
Faculty/staff? Do you know your password and it has not expired?
- Off campus using a UWL-Owned computer? See Account - Remotely Changing Your Password on a UWL-Owned PC or Mac.
- On Campus using a UWL-Owned computer? Follow the steps here: Change password on the login screen. For club accounts, use the first part of the club email address (before the @ symbol) as the username.
- Off campus with a personal computer? Please follow the Download & Install steps for the VPN here: VPN - Install and Connect instructions. Then follow the steps to reset the password if using a UWL-owned computer here: Account - Remotely Changing Your Password on a UWL-Owned PC or Mac.
- Expired Password: Please stop by the help desk or contact us at 608-785-8774 during our staff line hours to set up a video call. Due to security reasons we do not share account passwords via email or ticket.
Need more help? Contact the Eagle Help Desk.