Password Reset Help

A step-by-step guide for password reset.

1. Go to
Or click on Password Reset found under the Faculty & staff QUICKLINKS on the homepage ( 

**Note: If you are a faculty/staff member using a UWL-owned Mac and you know your current password but you need to change it before it expires, then please use the application located on your UWL Mac called "Enterprise Connect" to change your password instead. Information about Enterprise Connect can be found here:

Or click on Password Reset found under the Current students QUICKLINKS on the homepage ( 

2. Click on Password Management

3. Check the "I'm not a robot" box, select the images if prompted, type in yes and then click Next

4. Select either Expired or Forgotten or Change Password depending on your password issue. 

If selected Expired or Forgotten, then fill in the requested information and click Next. You should then be prompted to send yourself a code through a Non-University Email or Text Enabled Phone. Type in the code when prompted in order to complete resetting your forgotten or expired password. 

If selected Change Password, then fill in your Net Id and password and click Submit. Then you should be prompted to type in a new password. 

Note: Your password has been successfully changed if you received a message on the page saying, "Your password has been successfully changed." If not, then try again. 

Need more help? Contact the Eagle Help Desk. 

Keywords:password,password reset,password guide,resetting password, password help, help, change password, how to change password, password reset help, how to reset password   Doc ID:89101
Owner:Erin Z.Group:UW-La Crosse
Created:2019-01-15 12:23 CDTUpdated:2019-08-29 11:07 CDT
Sites:UW-La Crosse
Feedback:  11   1