Account - Password Reset Help

Helps UWL faculty and staff reset or change their NetID password, with separate paths for on-campus, off-campus, and expired password scenarios.

Use this guide to find the right steps for your situation.

My password is current and I know what it is

Off campus using a UWL-owned computer? See Account — Remotely Changing Your Password on a UWL-Owned PC or Mac (opens in new tab).
On campus using a UWL-owned computer? Follow the steps in Change Your Password on the Login Screen (opens in new tab).
Off campus using a personal computer? Then follow the steps in Change Your Password on the Login Screen (opens in new tab)

My password has expired

Please stop by the Help Desk or contact us at 608-785-8774 during our staff line hours (opens in new tab) to set up a video call. For security reasons, we do not share account passwords via email or ticket.

Need more help? Contact the Eagle Help Desk (opens in new tab).