First Time Access - New to UWL

How to log in or activate your UWL account for the first time.

Are you new to UWL and have been given your Student ID or Employee ID? Here is how you log into your account for the first time in order to access Office 365, Canvas and more:

1. Go to and click on First Time Access

2. Check the "I'm not a robot" box, select the images if prompted, type in yes and then click Next.

3. Enter in your UWL Student ID or Employee ID along with your birth date and then click Next

4. Read the Phishing Awareness page carefully: 
  • Read the "Please, always be aware of Phishing Scams!!" message.
  • Check the "I understand Information Technology Services will never ask for my password" box. 
  • Watch the video "Cyber Security - Don't Click the Link!" 
  • Check the "I have watched the video and understand the risks with phishing" box.
  • Read the "Remember" section.
  • Check the "I acknowledge the above items and wish to proceed with my account activation / recovery" box. 
  • Then click Next
*Note: You will have to scroll down in order to see everything on this page. 

5. The next page should give you your NetID information along with being prompted to set up your new password for the first time. 

6. Once your password has been created, then you should be able to log into Office 365, Canvas and more. 

7. However, it you receive an error on this page, then please try again and/or contact the Eagle Help Desk for more assistance.   
*Note: You can also try going to our password reset page, click on Password Management and then click on Expired or Forgotten to create your new password. The step-by-step guide on this can be found here.  

Keywords:first time access,netid,new,password,account,UWL,login,office 365,canvas,employee,student   Doc ID:89835
Owner:Erin B.Group:UW-La Crosse
Created:2019-02-19 16:03 CSTUpdated:2019-11-11 08:07 CST
Sites:UW-La Crosse
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