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Faculty & Staff Technology Guide (Academic Year 2024-2025)
What accounts do I have and how do I manage my passwords?
NetID
This unique username allows you to log into most UWL technology services. The format for Faculty and Staff is first initial and last name. For example: jdoe.
- For more information about your NetID, check out https://www.uwlax.edu/its/knowledge-base/netidemail/.
- Note: Faculty & staff accounts are disabled and lose access on the day that contracts end through Human Resources or on the day that an employee separate from UWL.
Employee ID Number
Your employee ID number is a an 8 digit number (usually starting with 0's) that is only associated to you and it shows you are a part of UWL. This number should have been originally given to you by Human Resources and can also be retrieved from them if you have misplaced or have forgotten it. Your employee ID number is not the same as your NetID. It is used for a various of reasons including activating your NetID via First Time Access and when you need Password Reset Help.
Note:
- Not every employee hired by UWL has an employee ID number associated to them, Human Resources should have informed them of this during the hiring process. If this is the case, they will need to contact the Eagle Help Desk directly at 608-785-8774 for assistance with the password reset/recovery process (if they have an expired or forgotten password).
- If you need assistance with a physical employee ID card, please reach out to the Card Office. Information about physical employee ID cards can be found at https://www.uwlax.edu/university-centers/staff-id-cards/.
Account and Password Management
- First Time Access if you have never used your NetID;
- Password Management if you need to recover or reset your password;
- Account Locked if you are experiencing an account lockout.
What is the importance of Cyber Security?
ITS wants to remind UWL faculty and staff about existing cyber security policies.
It is important to be aware each UW-La Crosse employee is required to report the following incidents and situations:
- All lost or stolen university-owned computers, mobile assets, storage devices.
- Lost or stolen personally-owned computers, mobile assets, or storage devices which contain UW System-owned data and information.
- Any identified physical intrusion of secure campus areas.
- Discovery of malware, viruses, ransomware, or unauthorized access to data and information resources.
- Inappropriately shared, exposed, or lost data.
If you have observed any of the above incidents, be sure to contact the Eagle Help Desk right away. Stolen equipment should be immediately reported to the UW-La Crosse University Police Department.
Phishing Information
Sometimes you may receive "phishy" or spam-like emails sent to your UWL email account. Thus, we encourage UWL Faculty and Staff to be on the lookout for potential phishing attacks and emails. More info at Phishing - How to Spot a Phishing Email.
What is multi-factor authentication (Okta)?
Okta is our 2-step authentication method needed when logging into UWL accounts, like Canvas, WINGS and email. This authentication method requires a second device, like the Okta Verify Mobile app on a smartphone, which is our most recommended and most common choice of Okta device. This makes your UWL account more secure against online attacks and phishing because if your password becomes compromised, only you have access to the Okta device for your account.
Need more info? See Okta - Frequently Asked Questions (FAQ).
What tools are there for Teaching, Learning & Student Information?
Canvas (Learning Management System)
- Canvas - Accessing Canvas
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Canvas Support can be reached at 1(833)-826-8719 or see Canvas - How do I get help with Canvas?
WINGS
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Log in at: http://wings.uwlax.edu.
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WINGS Help: https://www.uwlax.edu/wings/
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Need more info? See WINGS - How do I log in?
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New to UWL? Ensure you have submitted the WINGS Compliance Form, see https://www.uwlax.edu/records/forms/#tm-wings-compliance-access-request-form
Classroom Directory
The classroom directory is a searchable resource that identifies classrooms by filterable criteria. Information in the details on the classrooms includes, but is not limited to, the following: seating capacity, room type, display technology, room photos interactive 360 room photo. See https://www.uwlax.edu/its/computer-classrooms-labs-and-technology/classroom-directory/.
Video Technology
There are a variety of video technology tools for teaching and learning available to faculty and staff. See Video Technology Tools for Teaching & Learning.
What apps & software do I have access to?
Software for UWL Owned Computers
Microsoft Office 365 is FREE during your employment with UWL!
Faculty and Staff are eligible to download Office 365 desktop or mobile apps at no cost for up to 5 personal devices. See Office 365 - Accessing Office 365 Applications (and Installing Office)
Antivirus and Malware
We encourage safe, virus free, computing and without antivirus software your computer can become severely infected. All faculty/staff computers have Cisco AMP installed automatically.
VPN
Zoom
Your UWL Zoom account allows you to host and join Zoom meetings. See Zoom - FAQ
Additional Productivity Tools and File Storage
See Also:
Where should I backup or store my files?
Faculty and staff may use Microsoft OneDrive (1 TB), Google Drive (30GB). Online files can be accessed using your NetID from campus computers, from home, and as read-only files online. More info at https://www.uwlax.edu/its/system-administration/file-storage/.
How do I connect to WiFi (Wireless)?
Wireless is available throughout campus. UWL-Eagle is a secure wireless network which requires you to enter your NetID and password. This should be your default wireless network for full access. See https://kb.uwlax.edu/search.php?q=wireless
Where and how do I Print/Copy?
Generally speaking, each department has their own Printer/Copier, and your computer should come with it already setup. Note: Printing only works when you are on campus and connected to UWL-Eagle WiFi or a wired network connection.
How do I purchase technology and software?
Technology
Recommendations and purchasing information for University-owned computers can be seen at https://www.uwlax.edu/its/technology-purchases/purchasing/#tab-uwl-departments. Special pricing for personal computers for UWL staff and students through Dell and Apple is also available.
Software
Software, including software licenses and maintenance, can be purchased through ShopUW+. Please use the Non-Catalog Item Add in ShopUW+.
For more information about ShopUW+ or purchasing in general, please contact the Purchasing Office.