• MacOS (Apple Laptop)
• iOS (Apple Phone)
• Windows 10
• Windows 11
• Android

MacOS (Apple Laptop):

1. Click the wifi symbol at the top of your screen, and select Open Network Preferences.
2. In the lower-right corner, choose Advanced.
3. Under Preferred Networks select UWL-Eagle or UWL-Guest.
4. Click the minus (-) button to forget.
5. Click OK.
6. Now attempt to reconnect to UWL-Eagle or UWL-Guest.

iOS (Apple Phone):

1. From the home screen, choose Settings.
2. In the settings menu, choose Wi-Fi.
3. Locate UWL-Eagle or UWL-Guest and click the blue symbol next to the name.

• If the option to forget the network is available, tap Forget this Network and attempt to reconnect to UWL-Eagle or UWL-Guest. 
• If you do not see the option to forget the network:
  1. From the home screen, choose Settings.
  2. In the settings menu, choose General.
  3. Locate Profile and tap on it.
  4. Select the profile for UWL-Eagle or UWL-Guest.
  5. Tap on delete profile.
  6. Now attempt to reconnect to UWL-Eagle or UWL-Guest.

Windows 10:

1. Click the Network icon on the lower right corner of your screen.
2. Choose Network settings.
3. Click on Manage Wi-Fi settings.
4. Under Manage known networks, select UWL-Eagle or UWL-Guest.
5. Then click Forget.
6. Now attempt to reconnect to UWL-Eagle or UWL-Guest.

Windows 11:

1. Right-click the Network icon on the lower right corner of your screen.
2. Choose Network settings.
3. Click on the Wi-Fi banner.
4. Click the Manage known networks banner.
5. Next to UWL-Eagle or UWL-Guest, click the Forget button on the right.
6. Now attempt to reconnect to UWL-Eagle or UWL-Guest.

Android:

1. From the home screen, choose Settings.
2. In the settings menu, choose Wi-Fi.
3. Locate UWL-Eagle or UWL-Guest and tap or press and hold it.
4. Choose Forget.
5. Now attempt to reconnect to UWL-Eagle or UWL-Guest.

KB page for connecting Android devices: https://kb.uwlax.edu/65379

*Need more help? Contact the Eagle Help Desk.