Navigate: Sending emails

How to send emails to students through Navigate.

Navigate offers email functionality that can be used to communicate with students.

Email types

Appointment Notifications/Reminders

A student can select to receive an email reminder for an appointment scheduled in Navigate (How to schedule an appointment in the Navigate App). The email reminder will be sent 24 hours before the student's appointment.

Alerts

Students who receive alerts as part of PRO@UWL (Navigate: PRO@UWL Early Alerts) or an adhoc alert (Navigate: Issuing an adhoc alert ) may automatically receive an email from Navigate directing them to helpful resources.

Individual emails to students (Navigate: Sending individual emails)

Group emails to students (Navigate: Sending group emails)

What email address does it appear that the message is coming from?

The email will be sent from your UWL email address (ie: netid@uwlax.edu).

When I send an email to multiple students at once, will they know that it was a mass message? Can they see the names, emails, or phone numbers of the other students?

No. The email will look like it was only sent to that one student. The student will not see other student names or emails.

If a student replies to the email, where will the reply be sent?

You will receive a student's response through Outlook, and it will also come to your Navigate Conversations (KB Conversations) and a notification will appear in Navigate as well.
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Keywords:Navigate Messaging Emails   Doc ID:111849
Owner:Jamie S.Group:UW-La Crosse
Created:2021-06-22 11:17 CDTUpdated:2021-06-30 12:16 CDT
Sites:UW-La Crosse
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